Question 1

Can MedRelief support a patient who is still admitted in hospital?

Accepted Answer

Yes. MedRelief arranges bedside support for patients in hospital, including day or night shifts depending on the patient's needs and the hospital's policies.

Question 2

Can the same care continue after discharge?

Accepted Answer

Yes. MedRelief can plan the transition from hospital to home and coordinate nursing, personal care, monitoring and rehabilitation as required.

Question 3

How quickly can care be arranged?

Accepted Answer

Timing depends on the patient's needs, location and staff availability. Contact MedRelief as early as possible to confirm what can be arranged.

Question 4

What should I tell you when I contact MedRelief?

Accepted Answer

Share the patient's exact location, whether they are in hospital or at home, the support they need and when you would like care to begin. MedRelief will ask any further questions needed to understand the situation.

Question 5

Do you provide care everywhere in Uganda?

Accepted Answer

Care is arranged according to the patient's location, needs and staff availability. Share the exact location when you call or send a WhatsApp message so MedRelief can confirm coverage.

Question 6

Is MedRelief an emergency ambulance service?

Accepted Answer

No. If the patient has severe breathing difficulty, heavy bleeding, loss of consciousness or another medical emergency, contact the nearest emergency service or hospital immediately.

More than a bedside presence

Elderly care

Home physiotherapy

Children with complex needs

Chronic care support